Livemobile88’s Privacy Policy
Our Privacy and Cookie Notice below sets out in detail how we process your personal data, and we encourage you to read it in full. However, we also understand that people have busy lives and won’t always find the time to read everything online immediately, and so wanted to help you by providing a brief overview of how and why we process your personal data.
We mainly only collect and process your personal data for two reasons: to provide you with services and to comply with legal and regulatory obligations. So, for example, if you want to gamble with us then you’ll need to set up an account. This will mean that we’ll need personal data about you such as your name, username, contact details, date of birth and address in order to set you up with an account. We will also need to make sure that you are who you say you are and that you’re old enough to gamble so we will process your personal data for identification and age verification checks as well.
We want to offer you the best experience possible and to be sure that you are gambling responsibly.
1. Introduction
We are committed to protecting your privacy and personal data. This Privacy and Cookie Notice will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you. We may modify this Notice from time to time. Any changes to our Notice will become effective upon posting of the revised Notice on the Website and we will notify you of any material changes to this Notice. We recommend that you review this Notice from time-to-time.
This Notice should be read together with our general “Terms of Use”.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
2. Data Controller
Our legal status under data protection law is that of a controller and in this capacity, we will securely store and process your personal data which you have provided to us. Controller is the legal term used to signify the organisation that controls what to do with any given personal data.
If you have a concern or any questions about our handling of your personal data, please get in contact our DPO with us first so we can try to resolve your query using the email [email protected]. If, however you feel we have not dealt with your concern and that we are failing to meet our legal obligations, you can report this to the supervisory authority: the Office of the Information and Data Protection Commissioner (IDPC) that governs our company in relation to data protection issues. IDPC: https://idpc.org.mt/en/Pages/contact/complaints.aspx
3. Information we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed. We may collect, use, store and transfer different kinds of personal data about you which includes:
Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data includes billing address, email address and telephone number as well as any other information provided at the time of registering to use our Website, subscribing to any of our services (including promotions about products), posting material or requesting further services.
Correspondence Data includes information you provide when entering a promotion or competition, making a Customer Support enquiry or complaint or when you report a problem with our Website, any other records of correspondence if you contact us about any matter. Your telephone conversations may be recorded both to assist us in training and in quality management, and to allow for the speedy resolution of queries.
Financial Data includes bank account information.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Profile Data includes your username and password and wagering completed by you.
Usage Data includes information about how you use our website.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences, as can be found in the My Account section.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.
We may also collect certain special categories of personal data about you (such as details about your health) and information about criminal convictions and offences. This information is not collected by us in the ordinary course of business but only in exceptional circumstances and shall only be processed to comply with legal or regulatory obligations and responsibilities or where you have provided this information to us.
4. If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with the services via our website). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
5. How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us personal data by filling in forms or by corresponding with us. This includes personal data you provide when you create an account on our website; place bets, or wager funds, on a game, via our website; request marketing to be sent to you; enter a competition, promotion or survey; or give us some feedback.
Automated technologies or interactions. As you interact with our website, we may automatically collect data about your equipment, browsing actions and patterns, which may include personal data. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie section below for more information.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources to supplement personal data we hold about you for the processing purposes of prevention or detection of crime as well as responsible gambling as described in section 6 below.
6. How we utilization of your data
As per information assurance laws, we will just process your own information where we have a legitimate reason for doing as such. In regard of your own information, these bases are: (I) where it is important to give administrations to you under the execution of the agreement we have with you; (ii) where we are required to do as such as per lawful or administrative commitments; (iii) where you have given your assent; and (iv) where it is to our greatest advantage to process your own information gave that these interests don’t preference your own rights, opportunities and interests.
We will process your own information for the reasons and as per the accompanying bases:
Reason
Legal Basis
Setting up, re-initiating, working and dealing with your record, including giving the administrations that you ask for from us (counting with our white mark licensees)
Fundamental for the execution of an agreement
Handling card and on-line installments identifying with our administrations
Vital for the execution of an agreement
Checking your age and character, including unveiling your own information to outsiders, (for example, monetary establishments, credit detailing offices and age confirmation offices) with respect to such confirmation
Important to consent to a lawful or administrative commitment
Giving you data about limited time offers, yet just where you have selected in to accepting such offers
Assent (and you can withdraw whenever)
Giving you data about limited time offers from different brands which we are subsidiary with however just where you have picked in to such offers
Assent (and you can withdraw whenever)
Influencing accessible to you to online notices and marking in connection to our merchandise, administrations, advancements and offers which you might hold any importance with you
Honest to goodness interests
Avoiding misrepresentation, deceiving and illegal tax avoidance, guaranteeing consistence with our Terms of Use, decreasing credit chance and securing recreations honesty, which may expect us to reveal your own information and wagering and gaming history to outsiders, for example, the important controller, gaming bodies, monetary foundations, organizations in charge of confirming age, the police and credit detailing offices
Important to consent to a lawful or administrative commitment
Observing and offering impact to store, spend and misfortune restricts that you have set
Assent
Enhance our administration and make your experience as agreeable as conceivable by getting ready insights and giving logical reports and examination identifying with the utilization of the administrations by our clients
Real Interests
Authorizing or applying our Terms of Use and different understandings, and to ensure the rights, property, or security of our organization, our players, or others
Important for the execution of an agreement and furthermore important to consent to a legitimate or administrative commitment
Undertaking research, leading reviews, specialized diagnostics, examine examinations and acquiring criticism from our players (which may incorporate us reaching you straightforwardly) keeping in mind the end goal to better comprehend and enhance our administrations
Honest to goodness Interests (and you can quit us reaching you whenever)
Preparing and quality administration to enhance our administrations and client relations (which may incorporate account phones calls)
Honest to goodness interests
Observing our clients’ betting and betting examples to consent to mindful betting commitments and to guarantee that your utilization of our administrations is dependable
Important to agree to a lawful or administrative commitment
Offering impact to any self-prohibition (or some other dependable betting device)
Important to agree to a lawful or administrative commitment
Reacting to correspondences you send to us
Assent
Furnishing you with some other administrations or following other legitimate or administrative commitment occasionally
Important to conform to a legitimate or administrative commitment as well as vital for the execution of a contact.
We may utilize non-individual data (which is non-identifiable data that, when taken alone, can’t be utilized to distinguish or reach you). This could incorporate gameplay data, specialized data and examination data. All things considered, we don’t know about the character of the client from which the non-individual data was gathered. We utilize such data for various purposes, for example, promoting, change of our administrations, counteracting misrepresentation and performing web investigation. We may assemble such data, either freely or through the assistance of our outsider specialist organizations.
Where we process your own information as set out above, we may do this specifically or delegate individuals from our gathering or specialist co-ops (known as processors) to do this for our sake and every one of whom hold fast to this Notice, and who just process your own information for our benefit for the reasons set out above.
7. Data exchange
Since we work internationally, it might be important to exchange your Information to nations outside the European Union. The information assurance and different laws of these nations may not be as far reaching as those in the European Union − in these occasions we will make strides, (for example, by means of standard authoritative provisions compliant with European Commission Decision 2010/87/EU accessible here) to guarantee that a sufficient level of security is given to your own information.
8. Promoting
We, as a Group, may utilize your data, for example, your name, place of residence, email address, phone number and so forth, ourselves or by utilizing our outsider subcontractors to provide you with special materials, concerning our Website and items, administrations, sites and applications which identify with: (I) different organizations inside the Group; (ii) White Label Brands; or (iii) Group’s business accomplices and members (together the ‘Showcasing Affiliates’), which we accept may intrigue you.
We may likewise share and reveal Information with our Marketing Affiliates to provide you diverse promoting offers, which we, or our Marketing Affiliates, accept are applicable for you. Our Marketing Affiliates may utilize this data for various showcasing strategies, for example, coordinate email, post, SMS and phone advertising purposes.
We will just send you promoting correspondences where you have agreed to get such interchanges. You may whenever decay accepting further advertising offers from us or from our business accomplices by reaching us or following the connections in the applicable correspondence to withdraw. If you don’t mind take note of that regardless of whether you withdraw from our advertising mailing list, we may keep on sending you benefit related updates and notices.
9. Monitoring exchanges
All wagers, gaming and record exchanges are recorded on our PC frameworks. We additionally complete routine checking of all exchanges as they happen to help us in enhancing the administration that we furnish to you and to conform to our permitting and administrative commitments.
10. Security
We utilize safety efforts to shield your own information from access by unapproved people and to counteract unlawful preparing, coincidental misfortune, annihilation and harm. These protections differ in light of the affectability of the data that we gather and store. Assurance of your own information, including your enlistment points of interest and any charge or Mastercard data you give to us, is a need for us.
Information on our protected pages is scrambled utilizing TLS v1.2 at any rate. Where we have given you (or where you have picked) a secret word which empowers you to get to specific parts of our Websites, you are in charge of keeping this watchword private.
Any individual information which distinguishes you will dependably be scrambled while in travel over the web. SSL is an exceptional convention that consequently scrambles any data sent by you on our safe pages. Our server at that point peruses the data utilizing a private key. This implies your own information, be it charge or Visa data or some other individual points of interest, is transformed into a code that must be decoded with the private key or secret word. On the off chance that your program is reasonably arranged, you will get a notice message when you first access any protected page on the Website. This is essentially data to exhort you that the Website is ensuring your Information.
Lamentably, the transmission of Information by means of the web isn’t totally anchor. Despite the fact that we will do our best to ensure your Information, we can’t ensure the security of any individual information that you unveil on the web. You acknowledge the natural security ramifications of utilizing the web and won’t consider us in charge of any break of security except if we have flopped in our commitments under information assurance enactment. For your own security assurance, we urge you not to incorporate delicate Information, (for example, credit/charge card numbers) in any messages you may send to us.
11. Retention
We will hold your own information for insofar as you utilize our administration and for close to five years after (except if required to be kept longer as per lawful and administrative necessities). We will attempt to erase any individual information sooner where it isn’t essential for us to hold this, yet please know that we may hold individual information for more on the off chance that we are under a lawful commitment to do as such or where we have a sensible conviction that it is important to do as such for business or lawful reasons.
12. Your lawful rights, expenses and what we may require from you
Solicitations: Under specific conditions, you have rights under information security laws in connection to your own information. On the off chance that you wish to practice any of the rights set out underneath, if it’s not too much trouble get in touch with us at [email protected]. If it’s not too much trouble note, in any case, that not all rights are outright.
Charges: You won’t need to pay an expense to get to your own information (or to practice any of alternate rights). In any case, we may charge a sensible expense if your demand is plainly unwarranted, dull or inordinate. On the other hand, we may decline to conform to your demand in these conditions.
What we may require from you: We may need to ask for particular data from you to enable us to affirm your character and guarantee your entitlement to get to your own information (or to practice any of your different rights). This is a safety effort to guarantee that individual information isn’t unveiled to any individual who has no privilege to get it. We may likewise get in touch with you to approach you for additional data in connection to your demand to accelerate our reaction.
Time cutoff to react: We attempt to react to every authentic demand inside multi month. Every so often it might take us longer than multi month if your demand is especially intricate or you have made various solicitations. For this situation, we will inform you and keep you refreshed.
Your legitimate rights:
Demand access to your own information (normally known as an “information subject access ask”). This empowers you to get a duplicate of the individual information we hold about you and to watch that we are legitimately handling it.
Demand amendment of the individual information that we hold about you. This empowers you to have any fragmented or mistaken information we hold about you rectified, however we may need to check the exactness of the new information you give to us.
Demand deletion of your own information. This empowers you to request that we erase or evacuate individual information where there is no justifiable reason explanation behind us proceeding to process it. You additionally have the privilege to request that we erase or evacuate your own information where you have effectively practiced your entitlement to protest preparing (see beneath), where we may have handled your data unlawfully or where we are required to delete your own information to conform to nearby law. Note, notwithstanding, that we may not generally have the capacity to consent to your demand of eradication for particular lawful or administrative reasons which will be informed to you, if material, at the season of your demand.
Protest handling of your own information where we are depending on a honest to goodness intrigue (or those of an outsider) and there is something about your specific circumstance which influences you to need to question preparing on this ground as you feel it impacts on your key rights and opportunities. You likewise have the privilege to question where we are handling your own information for coordinate showcasing purposes. Now and again, we may exhibit that we have convincing true blue grounds to process your data which abrogate your rights and flexibilities.
Demand confinement of preparing of your own information. This empowers you to solicit us to suspend the handling from your own information in the accompanying situations: (an) on the off chance that you need us to set up the information’s exactness; (b) where our utilization of the information is unlawful yet you don’t need us to eradicate it; (c) where you require us to hold the information regardless of whether we never again require it as you require it to set up, practice or guard lawful cases; or (d) you have protested our utilization of your information however we have to confirm whether we have superseding honest to goodness grounds to utilize it.
Demand the exchange of your own information to you or to an outsider. We right now don’t offer this administration and we are obliged to disclose to you as per this Notice this isn’t as of now accessible.
Pull back assent whenever where we are depending on agree to process your own information. Be that as it may, this won’t influence the legality of any handling completed before you pull back your assent. On the off chance that you pull back your assent, we will most likely be unable to give certain items or administrations to you. We will exhort you if so at the time you pull back your assent.
13. Opt-out
Every now and then, we may utilize player contact subtle elements to send you data about our administrations, which you got to or bought in to, including, yet not restricted to news about item refreshes, occasions, limited time materials and challenges. You can quit these correspondences should you wish. Moreover, it is likewise conceivable to suspend every single general correspondence while accepting critical refresh messages. For facilitate, every correspondence from us will incorporate guidelines for ending the receipt of further interchanges. If it’s not too much trouble take note of that we may send you messages on specific points which you won’t be qualified to withdraw from as we think of them as a fundamental piece of the administration.
14. Third gathering accumulation of data
Kindly remember that this Notice does not have any significant bearing to any outsider sites, administrations or applications, regardless of whether they are open, downloadable, or generally conveyed through the Website. You ought to dependably audit their security hones precisely before giving individual data to such outsiders.
15. Corporate exchange
We may share Information in case of a corporate exchange (e.g. offer of a significant piece of our business, merger, redesign, chapter 11, union or resource offer of an advantage or move in the activity thereof) in connection to any organization inside the Group. In case of the over, the securing organization or transferred will accept the rights and commitments as depicted in this Notice.
16. Disclosure for legitimate reasons
We may periodically be required by law, court arrange or legislative specialist to unveil certain sorts of individual information. Cases of the sort of circumstances where this would happen would be:
in the organization of equity; or where we need to guard ourselves legitimately.
17. Cookies and Pixels Notice
A: Cookies
A ‘treat’ is a little content document containing little measures of data which is downloaded to your gadget when you visit a site or utilize applications. The treat empowers the server to gather data from the program. We may utilize the accompanying kinds of treats:
Fundamental COOKIES: Cookies that are basic to the running of a Website. Without the utilization of treats, parts of the Website would not work accurately. For instance, when signing in to your record a session is made to enable you to peruse the site and play amusements;
Diagnostic COOKIES: We utilize expository treats to screen our Website execution and to decide how guests utilize the webpage. These treats give us data that causes us make better items for our clients and to distinguish regions that may require upkeep. We at present utilize Google Analytics, a well known web investigation benefit gave by Google, Inc. Google Analytics utilizes treats to assist us with analyzing how players utilize our Website. We likewise utilize expository treats from extra outsider suppliers;
Determined COOKIES: These are saved money on your PC for a settled period and are not erased when the program is shut. Such treats are utilized where we have to know your identity for rehash visits, so the right dialect is exhibited and to enhance our clients’ understanding of the Website and in addition display diverse showcasing messages and ads for existing clients;
Utilitarian COOKIES: Functional treats are utilized to recollect your inclinations on our Website, upgrading the client encounter. This can have a scope of capacities, for example, recollecting your username or recording that you have perused a site message so you don’t have to see it once more;
SESSION COOKIES: Session treats are utilized by the server to store data about client page exercises so clients can without much of a stretch get where they cleared out off on the server’s pages.
We utilize various diverse treats on this Website to assist us with recognizing you, track your movement and enhance your utilization and experience of the Website. What’s more, we utilize various outsider specialist co-ops, who additionally set treats on this Website, keeping in mind the end goal to convey the administrations that they are giving to us. Such administrations incorporate, however are not restricted to, helping us to enhance your utilization and experience of the Website by following your action on the Website, estimating the viability of the Website and the adequacy of our showcasing efforts.
We as well as outsiders may utilize treats to gather or get data from the Website and utilize that data to publicize to you on different sites. You can see the treats utilized for such purposes on this Website and quit the gathering and utilization of your data for such focused on promoting here: www.livemobile88.com
A few people consider the possibility of a site putting away data on their PC or portable (or other) gadget nosy, especially when this data is put away and utilized by an outsider without them knowing. In spite of the fact that this is by and large very safe, you may not, for instance, need to see promoting that has been focused to your interests. On the off chance that you lean toward, it is conceivable to obstruct a few or all treats, or even to erase treats that have just been set yet you should know that you may lose a few elements of that site. Most online programs naturally acknowledge treats. Be that as it may, in the event that you wish to confine or square cook